We shall make all possible efforts to ensure that You are completely satisfied with Our Products. And we are happy to issue a full refund based on the conditions listed below:

1. We shall give You Full Refund of the Payment on Your order if:
1. You received a defective Product; or
2. the Products ordered by You are lost or damaged during transit;
3. the ordered Products are past their expiry date.
4. Kindly note that the manner in which refund is made may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, then kindly allow 7 to 10 working days for refund money to appear in Your account. We regret any inconvenience caused by this time frame, as Bank policies are usually the reason for the delays in processing refunds and we have no control over that. 

2. Request a Refund: To request a refund, simply email us on hello@vara.life with Your order details, including the reason why you're requesting a refund. We take customer feedback very seriously and use it to constantly improve Our quality of service.

1. If you have any queries, you may email us at hello@vara.life

Return Policy

We shall make all possible efforts to ensure that the Products You order on Our Website are delivered according to Your specifications. However, should you receive an incomplete order, damaged or incorrect Product (“Faulty Order”), please notify us on hello@vara.life immediately or within 5 working days of receiving the Products so as to ensure prompt resolution. Please note that the Owner will not accept liability for such delivery issues if You fail to notify us within 5 working days of receipt of the Faulty Order.

Cancellation Policy

We do not offer cancellation once the order has been shipped. If you wish you cancel your order before it has been shipped, please reach out to us immediately before the order is shipped via mail at hello@vara.life. The order will be cancelled within 1 business day post receipt of mail. If the order is a prepaid order, a refund will be issued along with cancellation.